Trust 365 Group – A Leading Name in NHS Patient Transport Service

At 365 Group, we know that safe and dependable transport is a vital part of every healthcare journey. As one of the UK’s most trusted providers of NHS Patient Transport Service, our focus is on delivering comfort, compassion, and clinical confidence with every journey. Our reputation rests on consistent care, expert staff, and a modern ambulance fleet designed to meet a wide range of patient needs.

Each year, thousands rely on us not just for travel, but for a service that prioritises dignity, professionalism, and full medical readiness. From routine hospital visits to urgent transfers, we work to make every journey as smooth and stress-free as possible. Whatever the circumstances—whether managing complex medical requirements or everyday mobility needs—we are here to put your health first.

The Importance of NHS Patient Transport Service

The NHS Patient Transport Service plays a vital role in ensuring patients with medical or mobility challenges can reach the care they need. For many, travelling by public or private transport isn’t possible—without this essential service, they could miss critical treatments, therapies, or procedures.

At 365 Group, we provide this lifeline with a blend of clinical expertise and genuine compassion. From routine outpatient appointments to urgent medical transfers, our highly trained teams operate nationwide with reliability and professionalism. Each of our vehicles is purpose-built to support wheelchairs, stretchers, and high-dependency care, making every journey safe, smooth, and closely supervised.

Our Coverage Areas

We offer Nhs patient transport across key locations in the North of England, ensuring patients can reach hospitals and clinics safely:

Non Emergency Patient Transport

Some individuals need help getting to their healthcare appointments but don’t require urgent medical attention. Our Non Emergency Patient Transport ensures that such journeys are handled with care and efficiency. We provide vehicles with ramps and trained personnel to assist those with mobility concerns or medical conditions.

Key Features:

Fully accessible vehicles
Assistance with mobility and boarding
Timely pickup and drop-off
Friendly and trained staff

This service helps reduce missed appointments and ensures patients attend their treatments without physical or emotional strain.

Secure Patient Transport

When extra safety and discretion are needed—especially for patients with mental health conditions, dementia, or behavioural challenges—our Secure Patient Transport provides a sensitive, controlled environment.

Key Features:

Dual-staffed teams with mental health training
Discreet and secure vehicle interiors
Close collaboration with carers and NHS teams
Monitoring during transit

This service is ideal for vulnerable individuals requiring extra emotional support or supervision during transit.

High Dependency and Urgent Care

Patients needing a higher level of medical oversight in transit benefit from our High Dependency and Urgent Care service. These transfers often involve medical equipment and real-time clinical monitoring.

Key Features:

Critical care trained paramedics
Monitoring equipment on board
Oxygen and advanced life support systems
Direct communication with receiving medical teams

Ideal for urgent hospital transfers, this service ensures continuity of care from departure to arrival.

You are currently viewing Medical Transport Services in the UK – 365 Group

Medical Repatriation

When UK citizens fall ill abroad or international patients need to return to their home country for care, our Medical Repatriation team takes charge. Coordinating with embassies, hospitals, and insurers, we arrange safe and fully supported transfers across borders.

Key Features:

Cross-border patient escort
24/7 multilingual coordination
Fit-to-fly assessment
Airport-to-hospital handover

This service offers peace of mind to families and individuals facing health emergencies overseas.

Event Medical Cover

Large-scale events require more than just security—they require trained medical presence. Our Event Medical Cover service offers professional on-site healthcare for festivals, sports, and public events.

Key Features:

On-site paramedics and emergency responders
Mobile medical units
Pre-event risk assessment
Collaboration with event organisers and local NHS units

We provide rapid intervention for injuries or emergencies, making sure your event is safe and medically prepared.

Experience the 365 Group Difference

Choosing 365 Group means choosing a partner who values your wellbeing. From ambulance transfer support to high-dependency care, our offerings are not just extensive—they’re built around your individual needs.

We go beyond traditional transport. With clinical-grade vehicles and a commitment to excellence, our hospital transport NHS solutions are trusted by NHS trusts, care homes, and private families alike. Our specialist ambulance service ensures you or your loved one is in capable hands throughout the journey.

Moreover, our crews are fully qualified in ambulance EMS, adhering to strict safety and hygiene protocols. Whether you're using our NHS ambulance service regularly or just once, we ensure your experience is seamless and reassuring.

Frequently Asked Questions

Who qualifies for NHS Patient Transport Service?
Individuals who cannot travel due to medical conditions or mobility issues often qualify. Each case is assessed individually with eligibility determined by NHS guidelines.
What’s the difference between non-emergency and urgent care transport?
Non Emergency NHS transport helps those attending planned appointments, while urgent care involves time-sensitive transfers with advanced medical support.
Can I request a private ambulance near me?
Yes, 365 Group also offers private ambulance near me services for those needing urgent or specialised help outside of NHS allocations.
Is medical equipment available during ambulance journeys?
Yes. Our hospital ambulance vehicles are equipped with stretchers, oxygen, monitoring devices, and other critical tools to ensure safe transport of patients.
Do you offer support in emergency cases too?
Absolutely. While our focus is on planned journeys, our teams are trained for ambulance to the hospital scenarios requiring immediate clinical action.

Your Journey, Our Commitment – 365 Group

Your health is personal. Your travel to care should be, too. At 365 Group, we treat every journey as a mission to support, heal, and protect. Whether it’s patient transport services, EMT ambulance care, or trusted NHS Patient Transport Service, our focus remains the same—you.

Don’t leave your care journey to chance. Call our team today and experience how expert coordination, warmth, and dedication come together to create unmatched care.