Reliable and compassionate hospital transport is essential for patients needing to travel to or from healthcare facilities safely and with clinical oversight. At 365 Group, we provide a full spectrum of tailored medical transport solutions across the UK — designed for routine visits, complex conditions, and everything in between.
With years of proven expertise, strict adherence to healthcare regulations, and a human-centred approach, we ensure that every patient journey is conducted with care, precision, and efficiency. From pre-booked appointments to time-sensitive transfers, our team delivers punctual, safe, and clinically sound transport solutions every time.
The Critical Role of Hospital Transport Services
Travelling independently to healthcare appointments isn’t always possible for patients — particularly those with mobility issues, ongoing treatment plans, or medical vulnerabilities. That’s where our services provide vital support.
Our hospital transport offerings address multiple challenges by:
• Assisting older adults and those with restricted mobility
• Offering safe passage for those with ongoing medical needs
• Alleviating demand on frontline nhs hospital transport teams
• Enabling swift access to specialists and treatment centres
At 365 Group, we uphold professionalism, confidentiality, and patient wellbeing at every stage of the journey.
Where We Operate – Secure Patient Transport Across the North
Our coverage spans key towns and cities in the North of England, with rapid dispatch teams, fully equipped medical vehicles, and local knowledge.
We proudly offer Secure Patient Transport services in:
Each area is supported by trained staff who understand local healthcare settings, ensuring efficient coordination and reliable journeys.
Our Services in Detail
Non Emergency Patient Transport
For patients who do not require urgent medical intervention but still need support during travel, our non emergency patient transport service offers a safe, scheduled alternative.
This service is ideal for:
• Individuals unable to use regular transport due to health or mobility issues
• Patients needing clinical supervision during transit
• Those requiring support when boarding, exiting, or using medical aids
Whether it's routine dialysis, specialist appointments, or ongoing treatment schedules, we ensure stress-free, clinically overseen travel.
Secure Patient Transport
When safety, control, and oversight are essential, our Secure Patient Transport teams provide structured and respectful movement for high-risk individuals.
This service includes:
• Secure vehicles with privacy partitions
• Staff trained in mental health support and de-escalation techniques
• Confidential handling procedures and full documentation
• Compliance with safeguarding protocols
It’s the right solution for patients under mental health legislation or court direction, or anyone needing supervised transit with dignity — especially those seeking a reliable ambulance near me option that meets specialist care standards.
High Dependency and Urgent Care
Patients requiring clinical attention during their journey benefit from our high dependency & urgent care transport service — staffed and equipped to manage in-transit medical needs.
This option is tailored for:
• Transfers between hospitals or intensive care units
• Outpatient appointments involving complex risk profiles
• Journeys requiring monitoring tools such as ECG, oxygen, or suction
Our planning team includes medical coordinators who manage every aspect of transfer — ensuring patient safety from start to finish. We support continuity of care similar to services offered by traditional hospital ambulance providers.
Medical Repatriation
For individuals who become ill or injured abroad, our medical repatriation service ensures their safe return to the UK. Whether by land, sea, or air, we manage each repatriation with care and attention to detail.
This includes:
• Complete bed-to-bed transfers
• Clinical escorts with appropriate language and documentation support
• Liaison with insurers and consular services
• Repatriation from European and global destinations
We handle every step — from overseas collection to clinical handover at your chosen UK facility. It's the ideal solution for families or providers looking for dependable patient transfer services across borders.
Event Medical Cover
Planning a public event? Ensure safety for attendees and staff with our event medical cover. From large-scale festivals to local sporting events, we provide comprehensive medical response services tailored to your needs.
Our coverage includes:
• On-site paramedics and first aiders
• Fully equipped treatment tents and response vehicles
• Compliance with legal and insurance standards
• Customised medical plans for each event profile
We work with organisers, venues, and authorities to deliver seamless care that complements event logistics and gives peace of mind — a step ahead of basic ambulances typically arranged for emergencies.
Why 365 Group Is a Leading Choice for Hospital Transport?
We’re more than just a transport company — we’re a trusted partner in healthcare logistics. At 365 Group, we build every service around three guiding principles: care, compliance, and clinical capability.
Why healthcare providers and families trust us:
• Medically trained crews available 24/7
• Vehicles maintained to strict CQC standards
• Wide geographic coverage with local insight
• Efficient, low-failure booking systems
• Experience with NHS, private contracts, and local councils
Our focus remains on delivering a seamless experience — combining professionalism with compassion in every interaction. Whether you're seeking hospital patient transport for a loved one or sourcing ems services for large-scale care operations, we’re here to assist.
FAQs About Hospital Transport
Q1. Who can access Non Emergency Patient Transport?
Patients with medical or mobility issues that prevent safe solo travel are eligible. Bookings can be made by hospitals, GPs, or care coordinators after assessment. We ensure comfortable, scheduled journeys tailored to patient needs.
Q2. Do you accommodate patients needing medical care in transit?
Yes, our High Dependency service supports patients with complex clinical needs. Vehicles are equipped with oxygen, ECG, and trained medical staff. Every journey is planned for safety, comfort, and medical continuity.
Q3. How quickly can a transport be arranged?
We respond to urgent cases within hours where possible. Routine journeys are scheduled in advance to secure availability. Live updates are shared with families and healthcare providers. Our dispatch model rivals any call ambulance system in terms of responsiveness.
Q4. What if a patient becomes unwell while en route?
Our teams are trained to assess and manage emergencies calmly. Vehicles carry essential medical equipment for stabilisation. Support teams are available remotely for escalation if needed.
Q5. Are your services regulated and compliant?
Yes, we are fully CQC-registered and follow strict healthcare standards. All staff are trained, and vehicles meet medical safety regulations. We maintain full clinical governance and audit-ready procedures — on par with ems ambulance regulations.
Make the Safe Choice – Contact 365 Group Today
Choosing the right hospital transport services provider matters. At 365 Group, we combine reliability, empathy, and clinical quality to deliver journeys that support your patient’s health and peace of mind.
Whether you're a care provider, hospital, or family member, we’re here to help. If you’ve been looking for non emergency ambulance options or patient transport services near me, you’ve found the trusted partner in healthcare mobility. Get in touch with us today — because medical journeys deserve more than just transport.
