In a world where customer relationships can make or break a business, small businesses across the UK are turning to smart, scalable CRM solutions to stay ahead. If you’re a growing business looking for the best CRM system in the UK, CRM Online has you covered with powerful, easy-to-use solutions tailored to your needs.
Why Small Businesses Need a CRM
A Customer Relationship Management (CRM) system is no longer a luxury — it’s a necessity for small businesses that want to:
Manage customer data in one place
Track sales and communication history
Automate repetitive tasks
Improve customer service and retention
Drive sales with better insights
Whether you’re a startup or a growing team, the right CRM helps you stay organised and responsive — without needing a large IT team.
Introducing CRM Online – Your Small Business CRM Partner
CRM Online is a UK-based CRM expert that helps small businesses implement and grow with Microsoft Dynamics 365, one of the world’s leading CRM platforms. We offer affordable, flexible solutions built specifically for small and medium enterprises.
What Makes CRM Online the Best CRM System for Small Business in the UK?
✅ Easy to Use
Dynamics 365 has a clean interface and integrates with familiar Microsoft tools like Outlook, Teams, and Excel, making it perfect for teams of all sizes.
✅ Affordable Pricing
We provide flexible pricing plans suited for small business budgets, with no hidden fees.
✅ Customisable & Scalable
Start small and grow big. As your business grows, Dynamics 365 grows with you — add new features, automate more tasks, or expand across teams.
✅ Local UK Support
Get expert guidance and ongoing support from a UK-based team who understands your business environment.
✅ Secure & Cloud-Based
Your customer data is always safe, accessible anywhere, and automatically backed up.
What You Can Do with CRM Online for Small Business
With CRM Online’s tailored CRM solution, small businesses in the UK can:
Track and manage leads and sales pipelines
Automate email marketing and follow-ups
Get detailed reports and dashboards
Keep track of customer service tickets and issues
Access everything from desktop or mobile
Whether you run a marketing agency, retail store, consultancy, or service-based business — our CRM solutions are designed to help you save time, sell more, and grow faster.
Success Stories
Hundreds of small businesses across the UK trust CRM Online to streamline operations and build lasting customer relationships. From local retailers to digital startups, we’ve helped clients boost productivity and improve customer satisfaction — without the need for complex software or large investments.