In today’s complex healthcare landscape, providing secure and responsive patient transport for critical cases is more important than ever. At 365 Group, we deliver expert High Dependency and Urgent Care transport for patients who require advanced clinical oversight, continuous monitoring, and immediate access to medical professionals while en route. These journeys are not just about transportation—they are vital links in safeguarding health, dignity, and continuity of care.
Our vehicles are fully outfitted with specialist equipment, including cardiac monitors, oxygen delivery systems, and ventilator support. Each journey is staffed by highly trained clinicians—paramedics, nurses, and support personnel—who are prepared to manage complex conditions with precision and care. With our focused, medically-led approach, we stand ready to respond to high-risk scenarios with unmatched capability and calm.
Understanding High Dependency & Urgent Care Medical Transport
High Dependency and Urgent Care transport is designed for patients who require significant clinical oversight during travel, even if their condition isn’t immediately life-threatening. Unlike traditional emergency response units, this specialised service supports individuals who are stable yet still need continuous medical management while in transit.
Common scenarios where this type of transport is essential include:
- Transfers from intensive care units to general recovery wards
- Cardiac patients recovering from arrhythmias or heart-related events
- Individuals needing oxygen therapy, suction, or respiratory support en route
- Mental health patients who require a structured and supportive environment
- Neurological cases involving post-stroke monitoring or seizure recovery
Every journey is handled by staff trained not only in advanced clinical procedures but also in delivering care with patience and empathy. From departure to arrival, we focus on keeping the patient comfortable, stable, and fully supported throughout the trip.
Serving Northern England with Trusted Secure Patient Transport
Our reach spans a wide geographic footprint, with services tailored to both urban centres and surrounding rural areas. We are proud to deliver consistent and reliable secure patient transport in the following locations:
Every area benefits from our robust dispatch coordination system, allowing for timely responses, live tracking, and immediate escalation protocols if required. We operate 24/7 and are available for bookings at short notice.
Complete Medical Transport Solutions We Offer
At 365 Group, we provide a diverse portfolio of patient transport services—each one tailored to specific medical needs, levels of care, and journey types. From routine outpatient travel to complex clinical transfers, our offerings are built around safety, comfort, and expert support every step of the way.
Non Emergency Patient Transport
This service is ideal for individuals who are medically stable but require assistance during travel due to physical or mobility issues. Whether for hospital visits, clinical appointments, or care home transfers, our Non Emergency Patient Transport ensures a supportive, punctual, and professional experience. These journeys are fully accessible, comfortable, and adapted to patients’ personal needs.
Secure Patient Transport
Our secure patient transport service is specifically designed for individuals with behavioural, psychological, or forensic considerations. Every team member is trained in safeguarding procedures and mental health awareness. Vehicles are fitted with necessary protective measures while retaining a welcoming, non-threatening environment for the passenger. We maintain dignity while enforcing safety.
Medical Repatriation
Global or national travel becomes complex when medical needs are involved. Our Medical Repatriation service assists individuals and families in bringing loved ones back home under medical supervision. We liaise with embassies, insurers, airlines, and medical teams to ensure the return journey is seamless, secure, and clinically compliant. Whether by road or air, our responsibility is total.
Event Medical Cover
Public gatherings require on-site emergency readiness. Our Event Medical Cover offers fully equipped first-aid stations, paramedics, rapid response units, and ambulance standby. Whether it’s a concert, festival, or sporting event, our team mitigates risk and ensures immediate care in case of accidents or health issues. Your audience’s safety is our priority.
Why Not All High Dependency Cases Require 999 Emergency Response?
There’s a widespread belief that every patient with complex health needs must travel by emergency ambulance—but that’s not always the case. Many high-dependency individuals are medically stable, even if they still need close observation and advanced care. Relying on emergency services in these situations can unnecessarily burden frontline responders.
Here’s when specialised non-emergency transport is more appropriate:
- The patient is stable but still requires clinical monitoring during transit
- A scheduled appointment, treatment, or ward transfer is planned ahead of time
- Specialised medical equipment is needed, but there’s no need for urgent triage
- The receiving facility is ready for the patient, eliminating the need for A&E involvement
By offering a structured, clinically supported alternative, we help patients receive the care they need—while keeping emergency services available for true critical incidents.
Why 365 Group Is the Trusted Choice for Medical Transport?
From single hospital transfers to cross-county operations, our team delivers consistency, clinical accuracy, and heartfelt care. We are more than a transport company—we are healthcare partners.
Reasons our clients choose us:
- Multi-disciplinary teams on-board every trip
- CQC-registered with adherence to national standards
- Customised care plans and documentation for every patient
- Fully equipped fleet with defibrillators, oxygen, hoists, and wheelchair access
- Rapid response within hours—not days
- Empathy-first training for all patient-facing staff
365 Group has built its reputation on excellence, trust, and patient safety. Our enhanced care transport is one of the most reliable solutions in the UK.
Frequently Asked Questions (FAQs)
- Who qualifies for High Dependency & Urgent Care Transport?
Patients who require ongoing medical attention, monitoring, or specialist support but are not in immediate danger often benefit from our high-dependency service.
- Are family members allowed to accompany the patient?
Yes, we accommodate relatives where space and safety permit, especially if their presence aids the patient’s comfort and well-being.
- Can you transfer between hospitals across counties?
Absolutely. We routinely manage inter-hospital transfers and long-distance journeys with complete clinical readiness.
- What if my loved one has mental health challenges?
Our Secure Patient Transport service is tailored for individuals with mental health or behavioural complexities. Staff are trained in de-escalation and support techniques.
- Is this service available on weekends or holidays?
Yes, we operate every day of the year, including public holidays, because medical needs don’t follow a calendar.
Trust 365 Group to Support You When It Matters Most
Choosing the right medical transport provider can be life-changing. At 365 Group, we bring the reassurance of professionalism, the comfort of experienced care, and the precision of trained clinicians right to your doorstep. Every journey is guided by safety, dignity, and commitment.
If your loved one needs specialised support, don’t wait. Contact us today and let us provide the gold-standard in High Dependency and Urgent Care transport. Your safety, your health, your journey—handled with care and confidence.
