At 365 Group, we are proud to offer dependable Non Emergency Patient Transport designed to prioritise each patient’s comfort, safety, and timely arrival. Backed by years of expertise in medical transport logistics, our dedicated professionals provide compassionate support from pick-up to destination. From regular hospital check-ups to facility-to-facility transfers or post-treatment discharges, we remain committed to ensuring smooth, well-managed journeys at every stage.
While these trips may not fall under urgent care, they still require thoughtful coordination and clinical attention. That’s why we work hand-in-hand with medical teams, family members, and care coordinators to adapt every journey to suit the individual’s requirements—ensuring they travel with dignity and peace of mind.
The Vital Role of Non Emergency Patient Transport
Not all medical journeys involve urgent intervention. In fact, many individuals—such as seniors, patients with long-term conditions, or those recuperating post-surgery—require reliable, medically supported travel for appointments or safe return home. Non Emergency Patient Transport fills the void between emergency medical vehicles and everyday transport, offering each patient the care and assistance they truly need.
This service proves essential in various scenarios, including:
- Medically stable individuals who still need clinical supervision or mobility support
- Passengers requiring stretchers or wheelchair-accessible vehicles
- Scheduled treatments like dialysis, radiotherapy, or chemotherapy
- Those with limited mobility attending hospital or GP visits
By making this form of transport available, we enhance the accessibility and efficiency of healthcare systems. Patients experience less anxiety, families feel reassured, and healthcare providers benefit from smoother operations with fewer missed or delayed appointments.
Where We Operate
Our Secure Patient Transport services reach multiple regions throughout the UK, allowing us to support a wide range of communities. Every journey is carefully planned to guarantee prompt arrivals and a smooth experience, reducing anxiety for both patients and their families.
Our coverage includes:
- Secure Patient Transport Barnsley
- Secure Patient Transport Rotherham
- Secure Patient Transport Doncaster
- Secure Patient Transport Sheffield
- Secure Patient Transport Leeds
- Secure Patient Transport Wakefield
- Secure Patient Transport Huddersfield
- Secure Patient Transport Preston
- Secure patient transport Manchester
Our local knowledge combined with national reach makes us a trusted partner for patient mobility across these regions.
End-to-End Medical Transport Solutions from 365 Group
At 365 Group, we go beyond basic transport. Our services are designed to offer full-spectrum support for patients who need care, attention, and reliability during their medical journeys. Every detail is managed with precision—from initial pickup to safe handover at the destination.
Secure Patient Transport
Our flagship service focuses on safely transporting non-critical patients. Unlike standard taxi services, our Secure Patient Transport offers medical support, mobility aids, and trained personnel to ensure each journey is secure and respectful. Every vehicle is fully equipped and cleaned to the highest standards, with drivers and assistants trained in patient care protocols. Whether it’s a home-to-hospital visit, clinic-to-home transfer, or anything in between, we provide care that extends beyond the road.
High Dependency and Urgent Care
For individuals with more complex medical needs, our High Dependency and Urgent Care transport service is ideal. These journeys require continuous monitoring and sometimes emergency preparedness. We equip our vehicles with advanced life-saving equipment and assign medically qualified staff to accompany patients throughout the journey. This service supports hospital-to-hospital transfers, specialist treatments, and urgent medical evaluations when time and clinical attention matter most.
Medical Repatriation
Transporting patients over long distances—whether domestically or internationally—requires careful coordination. Our Medical Repatriation service is designed to manage every logistical and clinical detail. We handle everything from liaising with airports and embassies to managing bed-to-bed transfers. With multilingual support, tailored medical plans, and a dedicated team, we ensure patients are relocated safely and comfortably, wherever they need to go.
Event Medical Cover
No public event is complete without proper medical safety plans. At 365 Group, our Event Medical Cover offers dependable on-site medical support for sporting events, festivals, exhibitions, and corporate gatherings. From basic first aid response to full ambulance standby, our team is trained to handle medical emergencies swiftly, ensuring the safety and compliance of your event. We work closely with organisers to provide scalable, risk-assessed coverage tailored to each occasion.
What Sets 365 Group Apart?
Qualified Personnel: From paramedics to patient transport assistants, every team member is trained, DBS-checked, and compassionate.
State-of-the-art Fleet: Our vehicles are modern, well-equipped, and designed with patient comfort in mind, including wheelchair access and stretchers.
Personalised Travel Plans: We don’t believe in one-size-fits-all. Each journey is scheduled and staffed according to the patient’s needs.
Respect and Confidentiality: We uphold the dignity and privacy of every passenger, with full GDPR compliance.
24/7 Availability: Our services are available around the clock, providing peace of mind for urgent and scheduled transport alike.
Frequently Asked Questions
- How is Non Emergency Patient Transport different from a standard ride service?
This service goes beyond basic travel—it includes professional care, accessibility adaptations, and medically aware personnel. It’s specifically suited for individuals with health concerns or mobility issues. Unlike a regular taxi, each journey involves prior risk checks, customised planning, and clinical oversight to ensure safety.
- Is this service available for hospital discharge cases?
Definitely. We often receive hospital requests for timely and safe discharges. Our role is to support smooth transitions from healthcare facilities to home, especially when ongoing care is needed. We liaise directly with hospital teams and arrive equipped with the right tools for each patient’s needs.
- Do you offer Non Emergency Patient Transport over long distances?
Yes, we do. From transferring patients to specialist clinics to arranging repatriation trips, we provide secure, comfortable, and medically supervised long-distance travel. Every route is carefully organised in advance and handled by trained professionals throughout the journey.
- Can I ask for female staff members for a female patient’s journey?
Of course. We respect individual comfort and preferences. If a female passenger feels more comfortable with female staff, we will do our best to accommodate the request. Our booking coordinators prioritise these needs during scheduling.
- When should I make a booking for this service?
Though we’re equipped to manage urgent requests, booking 24 to 48 hours in advance is advised for optimal planning. This lead time allows us to tailor the journey to the patient’s condition. That said, our team is always on hand to respond promptly when emergencies arise.
Join Us on a Journey of Compassionate Care
Your well-being deserves more than just a ride—it calls for thoughtful, patient-focused travel. At 365 Group, we view every trip as a shared commitment to comfort and dignity. Whether you need assistance for a single visit or ongoing appointments, we’re here to provide a calm, respectful, and secure experience. Book your Non Emergency Patient Transport with us today and discover a smoother path to medical care.
