Dolphin robotic pool cleaners are among the most sophisticated and advanced options available for home use. They offer complete pool coverage, smart navigation and scanning systems, and energy savings. Nevertheless, these devices are not infallible and can experience problems from time to time. The good news is that there are many easy fixes you can try before bringing in a professional Dolphin repair technician.
One common problem that happens with Dolphin pool cleaners is that they start to move, but then suddenly stop without moving an inch. This is a very frustrating issue to deal with and can be especially hard to diagnose since it can happen for any number of reasons.
The first thing you should do is check the power supply to make sure that it is plugged in and has sufficient voltage. If the power supply is plugged in and turned on but your Dolphin Pool Cleaner won’t run, you may have a problem with the electrical system within the unit. Using a voltmeter, touch each of the wires on the power supply to see if you can get a reading. If you cannot, then the power supply is likely faulty and needs to be replaced.
Another possible reason for your dolphin pool cleaner not moving is that it could be clogged. This can occur when the filter basket gets full and overflows into the impeller. If this occurs, it will prevent the Dolphin Pool cleaner from moving and you will need to empty the filter basket and replace it.
You should also inspect the tracks and treads on the bottom of your Dolphin Robotic cleaner to see if they are worn out or damaged. This can happen over time and will cause the Dolphin Robotic cleaner to not be able to move properly. If this is the case, you will need to replace the tracks and treads.
Finally, it is also worth checking the intake grate on the underside of your Dolphin. This can sometimes become blocked with leaves and other debris, which will cause the Dolphin to lose suction and won’t be able to move. Simply remove any obstructions from this grate and you should be able to resume operation.
If you have checked all of the above and your Dolphin pool cleaner still won’t move, then it is likely a problem with the controller board. This is the main component that controls all of the other parts of your Dolphin and if it is faulty, then your robot will not function correctly. If you suspect that this is the case, then it will be necessary to bring in a professional Dolphin Pool Cleaner repair technician for further diagnostics and repairs. Getting your Dolphin / Maytronics back to full functionality is easy when you work with Aquaquality Pools. Follow the link for Dolphin / Maytronics Repair and we can handle everything from picking up your cleaner to providing you with a quick and affordable repair estimate.